All subscriptions include access to the online content. Subscribers interested in activating the online portion of their subscription must execute an online subscription agreement. Please download a form or contact us at 617-227-2425 for a copy.
Only claims that are received up to 90 days for U.S. subscriptions or up to 180 days for foreign subscriptions from the date of shipment will be considered.
All requests for replacement issues must be submitted in writing. Claims will not be accepted over the phone.
A complete ship to address, order number and payment information for each subscription should be provided with all claims.
A refund or credit will be provided only if a cancellation request is received prior to the shipment of the first issue.
Customer support and inquiries for online subscriptions and online subscription prices can be addressed Monday through Friday, excluding holidays, from 8:30 A.M. to 5:00 P.M. ET by sending e-mail to firstname.lastname@example.org or by telephone at (617) 227-2426, exts. 3911, 3912, 3913, or 3914.
Technical assistance solely related to the online technical aspects of the AMS journals database can be obtained Monday through Friday, excluding holidays, from 8:30 A.M. to 5:00 P.M. ET by sending e-mail to email@example.com or by telephone at (617) 227-2426, exts. 3911, 3912, 3913, or 3914.