Library Administrator FAQs

25 November 2020

On Tuesday 1 December 2020, AMS Journals Online will move from Silverchair to PubFactory.  We are providing Library administrators periodic updates by email, as well as posting updates to this FAQ page. Please contact amsjol@ametsoc.org if you need more information. 

ACTION CHECKLIST FOR LIBRARY ADMINISTRATORS

Before the move
By the end of 27 November 2020, download existing COUNTER reports generated by our current host provider (Silverchair). This will enable you to capture 2020 COUNTER data through to the end of October. See “Usage Statistics” below for more information.

After the new site is live
On 1 December, starting at noon (Eastern Standard Time) or as soon as possible afterward, go to https://ams-journals.ametsoc.org/forgotpassword and enter your username, which is the email address we have on file for you. Once you log in, an email will be sent to that address asking you to update your password. You should follow the link in the email and update your password, after which you will have access to the Account Management System.

DETAILS

Date of the AMS Journals Online move to PubFactory
Tuesday 1 December 2020.

Website Information
The URL for the AMS Journals Online site will remain the same (journals.ametsoc.org) and redirects will be in place indefinitely.  

Account Information
AMS will maintain all institutional administrator usernames and passwords. Note that your username will be the email address we have on record for your account.

On 1 December, starting at noon (Eastern Standard Time), or as soon as possible afterward, go to https://ams-journals.ametsoc.org/forgotpassword and enter your username, which is the email address we have on file for you. Once you log in, an email will be sent to that address asking you to update your password. You should follow the link in the email and update your password, after which you will have access to the Account Management System.

IP Addresses
Existing IP addresses will be entered into the new system. You will be able to update those IP addresses as needed. 

IP addresses must be provided in IP v4 format only. We do not accept IP subnet masks or IP v6 at this time.

Class A IP ranges are also not acceptable.

If inputting a range, numerical digits and a hyphen must be used.
    Incorrect: 63.252.*.*
    Correct: 63.252.0.0 - 63.252.255.255

Usage Statistics
Existing COUNTER reports generated by our current host provider (Silverchair) should be downloaded no later than November 27, 2020. This will enable you to capture 2020 COUNTER data through to the end of October.

We are working with our current and new platform providers (Silverchair and PubFactory) to save historical COUNTER reports and make these available through the new Administration Dashboard after the new site launches in early December.

Our new site will start recording COUNTER statistics from the day of launch forward. These latest reports will be available to you through the new Administrator Dashboard. 

Further details concerning COUNTER reporting will follow and we encourage you to return to this page prior to launch for updates. 

If you are unable to download your reports within the timeframe given, you will be able to obtain them directly from AMS by contacting amsjol@ametsoc.org.

COMMUNICATIONS YOU SHOULD EXPECT FROM AMS

Before the move
We will email you weekly to ensure you are aware of the upcoming move.
We will email you the exact date of the move as soon as it is available.
We will email you instructions for logging in to the Institutional Administrator Dashboard.